Careers at Gravetye Manor

Always exceptional

At Gravetye Manor, we deliver excellence.

Passion, commitment and a positive attitude are essential to achieving this.

If you feel you have what it takes then please send your CV to careers@gravetyemanor.co.uk

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Commis de Rang
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Bartender
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Room Attendant
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Sommelier
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Headwaiter/waitress
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Events Sales Executive
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Commis de Rang

Job title: Commis de Rang

Department: Restaurant

Job type: Full-time (48 hours per week)

 

Come and join a dynamic team of professionals for the opening of our new dining room at Gravetye Manor.

Our newly appointed Restaurant Manager is looking to recruit motivated and passionate candidates to take part in the opening of our 60 seat Michelin starred restaurant with uninterrupted views over our famous gardens.

Be ready to show your skills, learn from us all and deliver an impeccable service, yet in a friendly atmosphere.

 

Responsibilities:

  • To be on duty on time and always be presented in a clean and smart manner, ensuring uniform is smartly dressed and shoes are polished.
  • To maintain the standards of Gravetye in keeping with the four red star status set by the AA and Relais & Châteaux and one Michelin star.
  • To serve food prepared by our Chefs and assist in clearing tables.
  • To be aware of how each dish is prepared and the ingredients used, developing your knowledge as the menu changes.
  • To prepare mise-en-place both in the back office and in the dining room allowing a smooth running of service
  • To maintain the cleanliness of the working area at the highest level and monitor regular cleaning schedules.
  • To understand the importance of taking care of equipment.
  • To report all comments, complaints and feedback to the relevant manager on duty.
  • To adhere to strict precautions to safeguard hotel and guests property and to inform your manager immediately of any discrepancies, breakages and losses.
  • To attend and participate in any training and personal development schemes as recommended by your manager.
  • To liaise with other departments ensuring good communication and co-operation at all times.
  • To carry out any other reasonable duties as requested by management.
  • To comply with all the company’s Health and Safety requirements.
  • To have a full knowledge of and be able to act upon the Fire procedures as laid down in the Hotel Fire Procedure in compliance with the Fire Precautions Act 1971, and to attend Fire Training as requested.

 

Required skills / Experience:

  • To be committed to being part of a driven team that is aiming to achieve quality and high standards throughout the hotel.
  • To be passionate, keen to share your knowledge and learn new skills.
  • To be able to communicate with guests, colleagues and managers in English.
  • To demonstrate an excellent attention to detail.

 

Benefits:

  • 28 holiday days inclusive of bank holidays and a day off on your birthday after one year
  • Staff discounts available within Relais & Châteaux and Pride of Britain
  • Staff discounts at Gravetye Manor and family rates
  • Anniversary gifts from your first anniversary
  • Employee of the quarter and employee of the year awards
  • Meals provided on duty
  • Auto enrolled into company pension scheme
  • Yearly Christmas staff party
  • Staff accommodation subject to availability

 

Your job title and the tasks outlined above do not limit or define the work for which you are employed and the Company may require you from time to time to do other work within your capability. We may also ask you to work for short periods in other departments, if this is the case, then training will be provided where necessary to enable you to undertake the tasks expected of you.

 

To be considered for the role of Commis de Rang at Gravetye Manor, please send a copy of your CV and a cover letter to careers@gravetyemanor.co.uk or use our online application form.

 

Thank you for considering Gravetye Manor as your next career step and we very much look forward to welcoming you in our team.

Apply Now or call direct on +44 1342 810 567
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Bartender

Job title: Commis de Rang

Department: Restaurant

Job type: Full-time (48 hours per week)

 

Come and join a dynamic team of professionals for the opening of our new dining room at Gravetye Manor.

Our newly appointed Restaurant Manager is looking to recruit motivated and passionate candidates to take part in the opening of our 60 seat Michelin starred restaurant with uninterrupted views over our famous gardens.

Be ready to show your skills, learn from us all and deliver an impeccable service, yet in a friendly atmosphere.

 

Responsibilities:

  • To be on duty on time and always be presented in a clean and smart manner, ensuring uniform is smartly dressed and shoes are polished.
  • To maintain the standards of Gravetye in keeping with the four red star status set by the AA and Relais & Châteaux and one Michelin star.
  • To serve food prepared by our Chefs and assist in clearing tables.
  • To be aware of how each dish is prepared and the ingredients used, developing your knowledge as the menu changes.
  • To prepare mise-en-place both in the back office and in the dining room allowing a smooth running of service
  • To maintain the cleanliness of the working area at the highest level and monitor regular cleaning schedules.
  • To understand the importance of taking care of equipment.
  • To report all comments, complaints and feedback to the relevant manager on duty.
  • To adhere to strict precautions to safeguard hotel and guests property and to inform your manager immediately of any discrepancies, breakages and losses.
  • To attend and participate in any training and personal development schemes as recommended by your manager.
  • To liaise with other departments ensuring good communication and co-operation at all times.
  • To carry out any other reasonable duties as requested by management.
  • To comply with all the company’s Health and Safety requirements.
  • To have a full knowledge of and be able to act upon the Fire procedures as laid down in the Hotel Fire Procedure in compliance with the Fire Precautions Act 1971, and to attend Fire Training as requested.

 

Required skills / Experience:

  • To be committed to being part of a driven team that is aiming to achieve quality and high standards throughout the hotel.
  • To be passionate, keen to share your knowledge and learn new skills.
  • To be able to communicate with guests, colleagues and managers in English.
  • To demonstrate an excellent attention to detail.

 

Benefits:

  • 28 holiday days inclusive of bank holidays and a day off on your birthday after one year
  • Staff discounts available within Relais & Châteaux and Pride of Britain
  • Staff discounts at Gravetye Manor and family rates
  • Anniversary gifts from your first anniversary
  • Employee of the quarter and employee of the year awards
  • Meals provided on duty
  • Auto enrolled into company pension scheme
  • Yearly Christmas staff party
  • Staff accommodation subject to availability

 

Your job title and the tasks outlined above do not limit or define the work for which you are employed and the Company may require you from time to time to do other work within your capability. We may also ask you to work for short periods in other departments, if this is the case, then training will be provided where necessary to enable you to undertake the tasks expected of you.

 

To be considered for the role of Commis de Rang at Gravetye Manor, please send a copy of your CV and a cover letter to careers@gravetyemanor.co.uk or use our online application form.

 

Thank you for considering Gravetye Manor as your next career step and we very much look forward to welcoming you in our team.

Apply Now or call direct on +44 1342 810 567
Gravetye Manor

Room Attendant

Job title: Room Attendant

Department: Housekeeping

Job type: Full-time (39 hours per week)

Gravetye Manor is a truly enchanting place; both close to the pleasures of London, yet far from its hustle and bustle. This beautiful Elizabethan manor sits proudly amongst the winding pathways and abundant flower beds in the English natural and wild gardens created by William Robinson. Our 17 beautiful rooms and suites combine old world charm and modern-day luxury offering guests a delightful stay. Furnished with beautifully restored antiques, original paintings and quirky period features, each room has its own unique character.
Be ready to show your skills, learn from us all and deliver an impeccable service, yet in a friendly atmosphere.

 

Responsibilities:

  •  To be on duty on time and always be presented in a clean and smart manner, ensuring uniform is smartly dressed and shoes are polished.
  • To take responsibility for ensuring awareness of departmental rotas and shifts in order.
  • To comply all assigned duties according to the Company policy and in line with the Company standards and procedures.
  • To maintain the presentation standards of the bedrooms, bathrooms, public and private areas in keeping with the four red star status set by the AA and Relais & Châteaux.
  • To be aware of the value of items used and comply with the departmental policies on use to keep costs in line with the departmental budget.
  • To react to all customer requests positively and deal with them accordingly.
  • To comply with all security measures to ensure the protection of guests and company property.
  • To ensure that all equipment is used and maintained according to the Company standards and procedures.
  • To participate fully in training, appraisals and departmental meetings as scheduled.
  • To carry out any other reasonable duties as requested by the Head Housekeeper.
  • To have a full knowledge of and be able to act upon the Fire procedures as laid down in the Hotel Fire Procedure in compliance with the Fire Precautions Act 1971 and to attend Fire Training as requested.
  • To be fully aware of the required standards of Health and Safety in accordance with the Health and Safety at Work Act 1974 and company procedures and to attend Health & Safety Training as requested.

 

Required skills / Experience:

 

  • To be committed to being part of a driven team that is aiming to achieve quality and high standards throughout the hotel.
  • To have a passion for making a difference in our guests stay while displaying excellence in personal grooming and presentation.
  • To take pride in providing discreet and outstanding service by maintaining the highest standards of cleanliness in all guest rooms, bathrooms and public areas.
  • To demonstrate an excellent attention to detail.

Benefits:

 

  • 28 holiday days inclusive of bank holidays and a day off on your birthday after one year
  • Staff discounts available within Relais & Châteaux and Pride of Britain
  • Staff discounts at Gravetye Manor and family rates
  • Anniversary gifts from your first anniversary
  • Employee of the quarter and employee of the year awards
  • Meals provided on duty
  •  Auto enrolled into company pension scheme
  • Yearly Christmas staff party
  • Staff accommodation subject to availability

 

Your job title and the tasks outlined above do not limit or define the work for which you are employed and the Company may require you from time to time to do other work within your capability. We may also ask you to work for short periods in other departments, if this is the case, then training will be provided where necessary to enable you to undertake the tasks expected of you.


To be considered for the role of Room Attendant at Gravetye Manor, please send a copy of your CV and a cover letter to careers@gravetyemanor.co.uk or use our online application form.
Thank you for considering Gravetye Manor as your next career step and we very much look forward to welcoming you in our team.

Apply Now or call direct on +44 1342 810 567
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Sommelier

Job title: Head Sommelier

Department: Restaurant

Job type: Full-time (48 hours per week)

 

Come and join a dynamic team of professionals for the opening of our new dining room at Gravetye Manor.

A fantastic opportunity has arisen to join the beverage team at Gravetye Manor, a Relais & Châteaux property and Michelin starred restaurant situated in the heart of Sussex. We are looking for a talented Head Sommelier to take over from Alexis who is leaving us. After building a stunning new dining room, the hotel re-opened in May 2018. Alexis has created a wide wine list composed of biodynamic, organic and artisan wines. We offer around 420 different wines, all stocked in our safe cellar. We also offer a large range of wines by the glass to cater for every palate. 

 

Responsibilities:

The Head Sommelier is responsible for the service of wines in the restaurant as well as in the bar and lounges.

There is a Sommelier team of four in total: Head Sommelier, 2 Senior Sommeliers and 1 Commis Sommelier.

We are looking for a great personality with a high knowledge of wine, spirits and cocktails, but above all someone with exceptional customer service skills.

We run a very professional hotel and have won many awards! The wine list has a big potential to be one of the best in the UK, and to be rewarded as such.

You will report to the Restaurant Manager and be part of the restaurant, sommelier and bar team of 25 passionate co-workers.

The hotel is busy throughout the year and in summer spills out on to our beautiful gardens.

 

Required skills / Experience:

We are currently looking for a charismatic, charming and passionate individual to join and lead the Sommelier team at Gravetye Manor.

 

This is very much a front of house position so a need to be excited to interact with guests as well as bringing natural management skills to motivate and develop a high performing team is essential. This is a fantastic opportunity for someone to join a successful team and take the next step in their hospitality career.

 

The following criteria are preferred:

  • Experience as a Senior Sommelier/Assistant Head Sommelier/Head Sommelier in a busy restaurant/hotel environment.
  • Knowledge of wines, spirits and cocktails is essential for this role.
  • Being able to lead, train and develop the sommelier team to deliver the SOP’s.
  • Being able to keep stock records, order from suppliers and build trustful relationships.
  • Being able to take ownership of a busy dining room and serve the guests with the standards expected from a Michelin Star restaurant.

 

Benefits:

  • 28 holiday days inclusive of bank holidays and a day off on your birthday after one year
  • Quarterly paid service charge
  • Staff discounts available within Relais & Châteaux and Pride of Britain
  • Staff discounts at Gravetye Manor and family rates
  • Anniversary gifts from your first anniversary
  • Employee of the quarter and employee of the year awards
  • Meals provided on duty
  • Auto enrolled into company pension scheme
  • Yearly Christmas staff party

 

Your job title and the tasks outlined above do not limit or define the work for which you are employed and the Company may require you from time to time to do other work within your capability. We may also ask you to work for short periods in other departments, if this is the case, then training will be provided where necessary to enable you to undertake the tasks expected of you.

 

To be considered for the role of Head Sommelier at Gravetye Manor, please send a copy of your CV and a cover letter to careers@gravetyemanor.co.uk or use our online application form.

 

Thank you for considering Gravetye Manor as your next career step and we very much look forward to welcoming you in our team.

Apply Now or call direct on +44 1342 810 567
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Headwaiter/waitress

Job title: Breakfast Waiter/Waitress

Department: Restaurant

Job type: Part Time (20 Hours per week)

 

Come and join a dynamic team of professionals for the opening of our new dining room at Gravetye Manor.

Our newly appointed Restaurant Manager is looking to recruit motivated and passionate candidates to take part in the opening of our 60 seat Michelin starred restaurant with uninterrupted views over our famous gardens.

Be ready to show your skills, learn from us all and deliver an impeccable service, yet in a friendly atmosphere.

 

Responsibilities:

  • To be on duty on time and always be presented in a clean and smart manner, ensuring uniform is smartly dressed and shoes are polished.
  • To maintain the standards of Gravetye in keeping with the four red star status set by the AA and Relais & Châteaux and one Michelin star.
  • To ensure the dining room is clean, appropriately set up, at a comfortable temperature with a strong mise en place to go through breakfast service.
  • To be aware of guests’ dietary requirements that may affect the offer.
  • To ensure the breakfast buffet is looking smart and generous with appropriate labels.
  • To greet guests in a pleasant manner, using their name if possible, and sit them at a convenient table.
  • To assist the Breakfast Supervisor or Headwaiter in taking hot course orders and ensure starters are cleared and main course served in a timely manner.
  • To clear tables discretely ensuring the dining room is looking smart at all times.
  • To replenish the buffet throughout service.
  • To liaise with other departments ensuring good communication and co-operation at all times.
  • To report to the Breakfast Supervisor or Headwaiter on duty.
  • To comply with all the company’s Health and Safety requirements.
  • To have a full knowledge of and be able to act upon the Fire procedures as laid down in the Hotel Fire Procedure in compliance with the Fire Precautions Act 1971, and to attend Fire Training as requested.

 

Required skills / Experience:

  • To be committed to being part of a driven team that is aiming to achieve quality and high standards throughout the hotel.
  • To be welcoming, accommodating and able to remember requests and preferences from one day to another.
  • To be able to communicate with guests, colleagues and managers in English.
  • To demonstrate an excellent attention to detail.

 

Benefits:

  • 28 holiday days inclusive of bank holidays and a day off on your birthday after one year
  • Quarterly paid service charge
  • Staff discounts available within Relais & Châteaux and Pride of Britain
  • Staff discounts at Gravetye Manor and family rates
  • Anniversary gifts from your first anniversary
  • Employee of the quarter and employee of the year awards
  • Meals provided on duty
  • Auto enrolled into company pension scheme
  • Yearly Christmas staff party

 

To be considered for the role of Breakfast Waiter/Waitress at Gravetye Manor, please send a copy of your CV and a cover letter to careers@gravetyemanor.co.uk or use our online application form.

 

Thank you for considering Gravetye Manor as your next career step and we very much look forward to welcoming you in our team.

Apply Now or call direct on +44 1342 810 567
Gravetye Manor

Events Sales Executive

Job title: Events Sales Executive

Department: Sales, Marketing & Events

Job type: Full-time 40 per week over 5 days - This role requires every other Saturday to be worked and offers flexibility to choose your day off during those weeks (working patterns can be negotiable for the right candidate).

Come and join a dynamic team of professionals.

Gravetye Manor is a delightful historic hotel set in more than 1,000 acres of tranquil English countryside yet just 30 miles from central London. Through our 17 beautiful bedrooms, 50-seat Michelin Star restaurant now with uninterrupted views over the garden, and two private dining rooms, Gravetye combines old world charm and modern-day luxury offering guests a delightful stay.

Be ready to show your skills, learn from us all and deliver an impeccable service, yet in a friendly atmosphere.

Job purpose:

Responsible for achieving proactive and reactive events sales at Gravetye Manor as well as the planning, execution, and development of the events provision to cover private dining, corporate events/meetings and weddings, to the service standards expected of a luxury hotel as well as to agreed financial targets.

Key responsibilities and accountabilities:

  • Manage and process inbound enquiries, bookings, and communications in a timely manner and in accordance with brand standards - through all channels
  • Pro-actively sell the events offering at Gravetye, attending local and national events and identifying new opportunities.
  • Build a rapport with potential clients to convert enquires into confirmed bookings
  • Build relationships with clients to encourage repeat business
  • Carry out showrounds of the venue at times suitable to clients (including week-ends) with the view to achieving bookings.
  • Co-ordinate event bookings, ensuring effective verbal and written communication with clients at all times.
  • Ensure the continuous development of the events offering with the view to achieving revenue targets.
  • Be responsible for all financial reporting and budgeting of events revenue.
  • Work closely with the Events & Marketing Co-Ordinator to ensure the smooth running of the events office.
  • Ensure effective use of software for events planning purposes, keeping up to date with training and latest developments
  • Undertake all administrative duties necessary in processing, invoicing and filing bookings according to systems and requirements.
  • Liaise and communicate with internal staff as well as external suppliers as necessary to ensure efficient co-ordination of events (chefs/front of house staff/ /musicians/florists etc)
  • Undertake any other reasonable duties as required by the Director of Sales & Marketing

The ideal candidate will have the following:

  • Minimum of 3-years’ experience in a similar role within Event Sales
  • Ability to build rapport quickly and create professional, sustainable relationships
  • A self starter with strong time management and multitasking skills
  • Excellent written and spoken communication skills
  • Excellent organisation skills, with the ability to prioritise workload to meet deadlines
  • Excellent numerical skills

Thank you for considering Gravetye Manor as your next career step.

If you think you've got what it takes, email your CV to celine@gravetyemanor.co.uk

Apply Now or call direct on +44 1342 810 567